mmk99 Privacy Policy

mmk99 is an online casino platform operating in Myanmar, and we are committed to responsibly protecting the personal information of members who use our services.

This Privacy Policy explains what information is collected when you use the mmk99 website mmk99.run, how it is used, and how it is protected. By using this website, you are considered to have agreed to this policy.

We protect your personal information using SSL encryption technology and will not sell or share it with third parties without your consent.

Information provided at member registration

This includes information you fill in yourself when opening an account—

• Full name
• Date of birth (to verify that you are 21+)
• Email address
• Phone number (for deposit/withdrawal verification and contact)
• KBZPay, Wave Money, AYA Pay or bank account details (for payment purposes only)

Information automatically collected through use of the service

When you use the website, our servers automatically record the following technical information—

• IP address
• Browser type and version
• Pages visited, time spent, and clicks
• Device type and operating system
• Data collected from cookies and similar tracking technologies

Information for anti-financial crime (KYC) compliance

To protect financial security and prevent unlawful money transactions, we may request information including photos of your National Registration Card or citizenship identity card as part of our Know Your Customer (KYC) process. This information is stored only on secure servers and is not kept longer than necessary.

We use the information you provide only for the following purposes—

• Account registration and management
• Verifying deposit and withdrawal transactions
• Platform security checks (to prevent fraudulent activity or account misuse)
• Providing customer support and responding to user inquiries
• Data analysis to improve platform services
• Meeting legal or regulatory requirements
• Verifying that you are 21+ years of age

We will not send you unsolicited marketing communications without your consent. mmk99 will only send notifications related to our services, and you may opt out of these at any time.

What are Cookies

Cookies are a technology by which websites store small files in your browser. They are useful for remembering your preferences and improving how the website functions.

How we use Cookies

• To keep you logged in (Session Cookies)
• To remember your language and regional preferences
• Platform security checks and to prevent unauthorized access
• Visit analytics to improve our services

Managing Cookies

You can block cookies through your browser settings. However, please note that blocking cookies may affect certain website functions, and your login and financial transactions may be impacted.

We do not sell, rent, or share your personal information with any third party without your consent. However, we may share it on a limited basis in the following cases—

• Payment service providers (KBZPay, Wave Money, AYA Pay, banks) — for deposit/withdrawal purposes only
• Technology service providers — for platform operations and security purposes only
• Courts or relevant authorities when required to fulfil legal obligations

We will not share your personal information for any purposes outside these defined cases. Third parties who work with us are also bound by agreement to meet the same security standards we uphold.

We will retain your personal information for as long as necessary to fulfil the purposes described—

• Active accounts — for the entire period the account remains open
• After account closure — for the period required to meet legal and financial record obligations (typically 5 years)
• Deposit/withdrawal records — for the period required by financial audit and Anti-Money Laundering (AML) regulations

After the retention period ends, we will securely delete or anonymise your data.

We fully uphold the following rights regarding your personal information—

• Right of Access — you may request to see what personal information we hold about you
• Right to Rectification — you may request correction of any inaccurate or incomplete information
• Right to Erasure — you may request deletion of your personal information where it does not conflict with legal obligations
• Right to Restriction — you may request that we limit how we handle your data in certain circumstances
• Right to Object — You can object to sales-related communications and the sending of promotional materials

To exercise these rights, contact our customer service team (24/7 Live Chat) or submit a request to [email protected].

mmk99 services are for users aged 21+ only, and we take child protection (under 21) seriously. If we receive personal data belonging to a minor, it will be deleted immediately and the account will be closed.

If you become aware that anyone under 21 is using this platform, please notify our customer service team.

We have technical and organisational security measures in place to protect your personal data—

• SSL/TLS encryption for all data transmissions
• Encrypted databases for storing user data
• Role-Based Access Control — staff cannot access data without a legitimate need
• Regular security audits and Penetration Testing
• 24-hour Monitoring system to prevent data breaches

In the event of any security breach, we will notify affected users as quickly as possible and take steps to resolve the issue.

We may update this privacy policy from time to time to reflect changes in law, technology, or our services. Any changes will be published on this page and the "Last updated" date will be revised accordingly.

For significant changes, mmk99 may notify you by phone number or email. Continued use of our services after any changes means you accept the updated policy.

For any questions about this privacy policy or to exercise your data rights, you can reach our customer service team (24/7 Live Chat) or contact mmk99 via our service email—

 [email protected]

Our customer service team is available 24/7 in Burmese and will respond to your privacy-related enquiries as promptly as possible.